With over 40 years' experience supporting a major telecommunication company, we provide a unique expertise and understanding of the daily operational activities of a contact center.
We specialize in building web-based tools and corporate smartphone applications for monitoring all your contact center's key performance indicators: from database setup & dashboard creation to report communication and broadcasting.
Real-time key metrics are vital to operations management and we want to bring them to you as soon as they are available.
We tailor and attune our solutions to your needs, your budget, your business rules and your existing systems.
Call us for more details or to schedule a meeting to see how our services could benefit your company.